Terms & Conditions
Welcome To Rainbow Florist World, Registered In The Name Of Rainbow Florist World Under The Indian Government, An ECommerce Platform For Flowers, Gifts, And Chocolates. By Using Our Website,
Application, Or Services, You Agree To These Terms & Conditions. If You Do Not Agree, Please Refrain From Using Our Platform.
1. General Terms
These Terms & Conditions Are Governed By The Laws Of India And Constitute The Entire Agreement Between You And Rainbow Florist World.
If Any Provision Is Deemed Invalid Or Unenforceable, The Remaining Terms Shall Continue To Apply.
Rainbow Florist World May Offer Promotional Offers Subject To Additional Terms, Which You Agree To By Availing Them.
We Reserve The Right To Modify These Terms & Conditions At Any Time Without Prior Notice. Your Continued Use Of Our Services Constitutes Acceptance Of The Changes.
For Queries, Contact Us At Support@rainbowfloristworld.com
2. Account Registration
You Must Be Of Legal Age To Form A Binding Contract.
You Agree To Provide Accurate, Current, And Complete Information During Registration.
Rainbow Florist World May Suspend Or Terminate Accounts Providing False Information.
You Are Responsible For Maintaining Account Confidentiality And Notifying Us Of Any Unauthorized Access.
Access To Secure Areas Of The Site Is Restricted To Authorized Users; Unauthorized Access May Lead To Legal Action.
3. Buying Terms
Rainbow Florist World Reserves The Right To Accept, Decline, Or Cancel Any Order Under Unavoidable Circumstances.
Order Confirmation Does Not Guarantee Delivery.
If An Order Is Canceled By Rainbow Florist World, The Refund Will Be Processed Within 15 Business Days.
Payment Methods Include:
Credit/Debit Cards
Bank Transfer
Third-party Payment Services
4. Product Descriptions
We Strive For Accuracy But Do Not Guarantee Product Descriptions, Titles, Specifications, Or Pricing To Be Error-free.
The Complimentary Message Card May Be Printed Or Handwritten, Depending On Delivery Location.
5. Delivery Policy
Orders Are Confirmed And Shipped Based On Product Availability And Delivery Location.
We May Cancel Orders If Items Are Unavailable, With A Full Refund Issued.
Rainbow Florist World Reserves The Right To Refuse Service At Its Discretion.
Order Cut-off Times For Same-Day Delivery:
Standard: Before 6:00 PM IST
Fixed Time: Before 6:30 PM IST
Midnight: Before 7:00 PM IST
We Are Not Liable For Delivery Failures Due To:
Bad Weather, Political Disruptions, Or Unforeseen Circumstances
Incorrect Address Provided
Recipient Unavailability Or Refusal
Locked Premises
Attempted Delivery & Redelivery Policy
If The Recipient Refuses To Accept The Product Or The Delivery Attempt Is Unsuccessful Due To Unavailability, No Refund Will Be Issued.
If You Request Redelivery, You Must Email Us At Support@rainbowfloristworld.com Within 4 To 5 Hours Of The Failed Delivery Attempt And Pay The Additional Delivery Cost.
In Case Of Duplicate Orders, Rainbow Florist World Will Attempt To Contact The Customer. If Unreachable, The Final Discretion Lies With Us.
6. Returns & Refunds
Due To The Perishable Nature Of Our Products, We Do Not Accept Returns.
Refunds Will Only Be Issued For Cancellations Made Within 48 Hours Of Purchase, Except For Personalized And Courier Products.
Refunds For Perishable Items Are Only Considered In Cases Of Non-delivery Or Wrong/defective Delivery.
In Cases Where An Incorrect Or Defective Product Is Delivered, We Require Photographic Proof Within 6 Hours Of Delivery To Process A Refund Or Replacement.
To Request Cancellations Or Refunds, Email Support@rainbowfloristworld.com
7. Privacy & Data Deletion
Users Can Request The Deletion Of Personal Information By Emailing Us.
Deletion Of Data May Result In Account Cancellation And Restricted Access To Site Features.
We Comply With Applicable Data Protection Laws And Do Not Sell Customer Data To Third Parties.
8. Limitation Of Liability & No Compensation Policy
Rainbow Florist World Maximum Liability Is Limited To The Amount Paid For The Order.
We Do Not Offer Any Compensation For Delays, Lost Deliveries, Or Indirect Damages.
Users Agree That Rainbow Florist World Shall Not Be Held Liable For Any Consequential, Incidental, Or Special Damages Arising From The Use Of Our Services.
9. Governing Law & Dispute Resolution
These Terms Shall Be Governed By The Laws Of India.
Disputes Will Be Subject To The Exclusive Jurisdiction Of The Courts In Navi Mumbai
10. Promotions & Discount Codes
Only One Promotion/voucher/coupon Code Can Be Used Per Transaction.
Rainbow Florist World Reserves The Right To Withdraw Promotional Offers At Any Time Without Notice.
Social Media Competition Winners Are Selected Randomly, And Results Are Not Subject To Dispute.
For Any Concerns, Please Contact Us At Support@rainbowfloristworld.com
Customer Communication Consent
By Placing An Order, Signing Up, Or Submitting Your Contact Details On Rainbow Florist World, You Consent To Receive Communications From Us Via The Following Channels:
SMS (Text Messages)
Phone Calls
Push Notifications (via Browser Or App, Where Applicable)
These Communications May Include But Are Not Limited To:
Order Confirmations And Status Updates
Delivery Notifications
Customer Support Responses
Promotional Offers, Discount Alerts, Festive Deals, And Other Marketing Campaigns
Feedback Or Review Requests To Improve Our Services
Opt-Out Policy
You May Opt Out Of Marketing Messages At Any Time By:
Disabling Push Notifications In Your Browser Or Device Settings
Emailing Us At Support@rainbowfloristworld.com With Your Request With Subject Line Contains "Unsubscribe".
However, Please Note That Transactional Communications Related To Your Order (e.g., Confirmation, Tracking, And Support Updates)
Are Mandatory And Cannot Be Opted Out Of.
By Using Rainbow Florist World, You Acknowledge And Agree To These Terms & Conditions.
